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I have registered 401 developer exam format as "Online Proctoring" instead of "Onsite Proctoring". I have opened a case in order to cancel the registration. My exam date is on 24-06-2015 and my case registered time was 07:43 PM ,20-06-2015. I need to know two things

1) When will this process get started and my registration get cancelled? 2) Will full of my amount be refunded?

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I had a similar problem. They will issue you a coupon code that you can use to re register for onsite proctoring.

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  • May i know when will i get that coupon ?
    – user20539
    Commented Jun 21, 2015 at 18:44

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