1

I am not getting any chatter notification when I follow a record and if someone post or Comment to the chatter feed on the record.

Only when someone mentions (@User) then getting the notification or if some one replies after my comment to record

Here are my chatter settings below

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Also Deleveribility Access is All email

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  • can you check if you are getting regular notifications after you comment to a post?
    – Rao
    May 28 '15 at 20:46
  • @rao I am getting notification when someone comments after my post to the record
    – sfdc
    May 28 '15 at 20:50
  • did you take a look at this article : help.salesforce.com/apex/… The articled says If a user that was “@” mentioned, does not make a comment to this post, he/she will not receive any chatter email notifications with any new comments in the post.
    – Rao
    May 28 '15 at 20:58
  • @rao I looked into it but I want Email on Every chatter post on the record.
    – sfdc
    May 28 '15 at 21:00
  • 1
    @rao There is an option (Email on each post) if user belongs to Group but not to a record.help.salesforce.com/apex/…
    – sfdc
    May 28 '15 at 21:01
1

This is not possible.Here is the idea link.

https://success.salesforce.com/ideaview?id=08730000000GwN7AAK

Workaround is to use @Mention user if you want to send notification to user on the record.

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This is now possible in Summer '17 release via Chatter Streams. Users must first create or subscribe to a stream that includes the records and then have option to set notification to receive email on every post or not.

Learn more about Chatter Streams in the documentation.

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