I am not getting any chatter notification when I follow a record and if someone post or Comment to the chatter feed on the record.

Only when someone mentions (@User) then getting the notification or if some one replies after my comment to record

Here are my chatter settings below

enter image description here

enter image description here

Also Deleveribility Access is All email

  • can you check if you are getting regular notifications after you comment to a post?
    – Rao
    May 28 '15 at 20:46
  • @rao I am getting notification when someone comments after my post to the record
    – sfdc
    May 28 '15 at 20:50
  • did you take a look at this article : help.salesforce.com/apex/… The articled says If a user that was “@” mentioned, does not make a comment to this post, he/she will not receive any chatter email notifications with any new comments in the post.
    – Rao
    May 28 '15 at 20:58
  • @rao I looked into it but I want Email on Every chatter post on the record.
    – sfdc
    May 28 '15 at 21:00
  • 1
    @rao There is an option (Email on each post) if user belongs to Group but not to a record.help.salesforce.com/apex/…
    – sfdc
    May 28 '15 at 21:01

This is not possible.Here is the idea link.


Workaround is to use @Mention user if you want to send notification to user on the record.

enter image description here


This is now possible in Summer '17 release via Chatter Streams. Users must first create or subscribe to a stream that includes the records and then have option to set notification to receive email on every post or not.

Learn more about Chatter Streams in the documentation.

screen shot

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.