I wanna know about NDR (non-delivery report) in SF.
Firstly, what's the maximum size per file in attachment? When these are too large, how can i notify the customer automatically? This feature exists?
Thanks in advance.
How can I configure the SF to notify the customer when attachment is too large and the email failed?
1 Answer
The maximum size you can find it here : https://help.salesforce.com/apex/HTViewHelpDoc?id=collab_files_size_limits.htm
In this post they say they aren't working on this feature : https://success.salesforce.com/ideaView?id=08730000000KJVWAA4
But i'm not sure if it can be achived some way. I hope this helps you somehow :)
answered May 26, 2015 at 13:33
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It would be very cool if you could extend your answer with a specific data (ie. maximum size, short description of the solution and so on). Thanks. May 26, 2015 at 13:35
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Actually, i didnt found a solution, since in the ideas forum the official response was that they were not working on this feature :( The especific response would be this one : The size limit for multiple files attached to the same email is 25 MB, with a maximum size of 5 MB per file. May 26, 2015 at 13:37
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On this link : success.salesforce.com/ideaView?id=08730000000kjmeAAA They say they raised a case and upgraded the limi up to 10MB x file. I don't know if it's enough for this case, but maybe could be a solution. May 26, 2015 at 13:39