5

When liveagent chat is started by liveagent.startChatWithWindow without specifying userId - Custom Chat Page is used (ok), but when userId is specified - Custom Chat Page is ignored and default chat page is used (not ok).

so, what is wrong? i want to specify userId and use Custom Chat Page.

http://www.salesforce.com/us/developer/docs/live_agent_dev/index_Left.htm#StartTopic=Content/live_agent_launching_chat_request_API_startChatWithWindow.htm

Improve this question
1
  • Hi Anastasia. I have noticed your question has been ignored until now (as ALL the questions I have on the Liveagent). Have you found a solution at the end?
    – Andrea Ianni ௫
    Sep 8, 2015 at 14:33

1 Answer 1

Reset to default
-1

This is a bug that will be fixed in the Spring '16 release.

Improve this answer
2
  • Now is this bug fixed? I always have this issue. Thanks
    – Mario Luceri
    Mar 4, 2016 at 10:28
  • 1
    Keenan, any references ?
    – Samuel De Rycke
    Mar 4, 2016 at 11:12

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.