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How do i make sure that a person is not included in further mass mailings?. I see an email optout button inside a contact, but when i run a list to send a mass email to, i cant track if they have opted out. Do they just not appear in the list.!

Thanks

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  • Exactly, checking this checkbox makes that the contact no longer is selectable for mass emailing, which is what you are looking for it seems? Commented May 19, 2015 at 22:02
  • I am unsure if they are opted out or not. As I run a list i dont know if they are opted out. So they just dont appear in the list ryt..!
    – Ravi
    Commented May 19, 2015 at 22:05
  • Hi Robin ,So you mean to say that they are opted out and so they do not appear in the list. Is that so.?
    – Ravi
    Commented May 19, 2015 at 22:08
  • When creating your list of contacts to mass email to, Salesforce will already filter them out. This only applies to mass emailing, not 1-on-1 emails. See help.salesforce.com/… for more info. Commented May 19, 2015 at 22:10

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When creating your list of contacts to mass email to, Salesforce will already filter them out. This only applies to mass emailing, not 1-on-1 emails.

See How do I use the Email opt-out field? for more info.

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