I am trying to use Suppression list to exclude users from emails that are sent from Triggered sends (This was mentioned in ET documentation).
These are the steps I followed:-
1) I created an Import Activity and imported 2 users into the Suppression List
2) The Suppression list was not populated even after the import was successful
3) I checked the user properties and found that in the properties --> list for these users it says that it is part of the list
4) I tried sending emails to these two users using Triggered sends and email was sent when this should not have happened as they are part of the Suppression list and the uses should have been included
Can you please assist me in resolving this problem? I am stuck in this for a long time