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I set the session expiration timeout for my org to 8 hours in sandbox. However, the session continues expiring at 15 minutes.

Can anyone let me know, whether I need to change another setting.

Thanks.

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    Do you have IT-based browser limits or resets? Even when SFDC is set to a specific time, if your internal policies reset connections, you'll be bumped. Also, 8-hours?
    – HomerJ
    Commented Apr 29, 2015 at 14:42
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    Individual profiles also have Session Timeout setting. Did you check that?
    – Santanu Halder
    Commented Apr 29, 2015 at 16:24
  • @SantanuHalder thank you so much. So, what is the order of priority. The settings on Profile level will be considered above the general session settings.
    – Nitin Varshney
    Commented Apr 30, 2015 at 5:56
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    Yes, you are absolutely right!
    – Santanu Halder
    Commented Apr 30, 2015 at 6:45
  • @SantanuHalder If I set session timeout on Profile to be 8 hours and on general settings to be 15 minutes, then?
    – Nitin Varshney
    Commented Apr 30, 2015 at 7:09

1 Answer 1

Reset to default
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The settings for session duration and password policies at the profile level override the settings at the organization level.

Until you set the Session Timeout on a profile, the organization-wide Timeout value in the Session Settings applies to users of the profile. Once set, the Session Timeout on a profile overrides the organization-wide Timeout value for users of that profile. Changes to the organization-wide Timeout value will not apply to users of a profile with its own Session Timeout value.

http://docs.releasenotes.salesforce.com/en-us/winter15/release-notes/rn_forcecom_security_profile_additions.htm



Org wide:

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Profile specific:

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