We are facing issues on uninstalling non profit starter pack on our org. I keep getting these 2 errors:

Account.Organization.Layout and Account.Household.Layout are referenced by System Administrator.

I've triple checked that this is not the case and when I try to access the profile from the error page I am told that I have insufficient privileges (I'm the Sys Admin) and when I try to view the page layouts I get:

"You are missing information needed by the page you have attempted to access. If you believe this is an error, please refresh your screen. If the error persists, please report it to our Customer Support team and provide the URL of the page you were requesting as well as any other related information."

The version of NPSP is Version 3.37 and all associated packages. Has anybody had this issue and if so could you tell us what the problem would be? Buyan


1 Answer 1


I was reading through the documentation and seems like you have to unassign some Page Layouts before you are allowed to uninstall the whole package. There is a full guide to uninstall the package here.


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