In OWD, for account access is "private". So,I have created sharing rule on Account object with the following criteria.

Criteria - Account Record Type= Account Type UK

Share with- Role:"Marketing Manager UK"

I have created user with "Marketing Manager UK" role. when this user accessing contact record its showing 'insufficient access' error.(Owner records only possible to access)

If i have assigned other roles(which are above the "Marketing Manager UK" role) then this user is possible to access the contact record.

So,how can i access the contact record for the above user with "Marketing Manager UK" role.


  • 1
    What is the Contact OWD ? Is it controlled by parent ? Mar 31, 2015 at 7:53
  • @Mihai- Yes, contact OWD is controlled by parent.. Mar 31, 2015 at 7:56

1 Answer 1


You might have to check the profile of the user. It works well with a user having Standard Platform User profile. Also Default Account and Contract Access should be set to Read/Write.

  • Did this work for you?
    – Poonam
    Apr 3, 2015 at 11:00

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