As Salesforce and Microsoft just announced the new Salesforce App for Outlook just a mere 6 days ago I installed it for our organization. Being so new and in Beta, I can't find a lot of information about it. We are using Outlook 2013 but It seems to fail to provide the information in the dropdown. When I open up the email in a web browser, It works as expected. Any information would be greatly appreciated.


I have installed it in a test org/environment and have found that it is very limited in functionality and the user experience is lacking. Its only use right now is a quick view of related records to that contact. I cannot seem to get the Outlook 2013 app loaded. Probably something I'm doing but not impressed so far.

This article is of course slanted to Cirrus's product but still a good quick read: http://www.cirrusinsight.com/blog/the-pros-and-cons-of-the-salesforce-app-for-outlook/

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.