0

Is there a deep underlying logic?

They say, 1. Standard Fiscal year goes with Standard forecasting 2. Custom Fiscal year with customizable forecasting and with Territory mgmt 1.0 3. Custom Fiscal year with Collaborative forecasting and with Territory mgmt 2.0

But why??

1

You cannot mix and match Forecasting and Territory Management versions. You have to back out customizable and use collaborative in order to use the new territory management...not that that would be a trivial effort but that is what we were told by support last year. You can check out the guide that explicitly states this: http://help.salesforce.com/help/pdfs/en/salesforce_implementing_territory_mgmt2_guide.pdf

This is the old Territory Management help page: https://help.salesforce.com/HTViewHelpDoc?id=territories_def.htm&language=en_US

  • Eric, thanks for the comment but you are re-iterating the fact. My question really is - why cant we mix and match? – datmannz Mar 1 '15 at 12:45
  • Oh sorry, my bad. You can open a ticket with Salesforce but I doubt the answer will change. We went through this Support last year and that's the answer we got. – Eric Clay Mar 1 '15 at 13:02
  • No problem, I am unsure what is the limitation for. – datmannz Mar 2 '15 at 10:31
  • Salesforce itself is confused. The link shared by @EricClay tells that Territory Management can only be combined with Collaborative Forecasts, whereas help.salesforce.com/… states that it can only be combined with Customizable Forecasts. I think they mean Collaborative, since that is the newest way of Forecasting. – Sander de Jong Apr 20 '15 at 14:05

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.