Cannot find Data Extension by external key.

Question

I am getting the response from https://www.exacttargetapis.com/hub/v1/dataevents/BBDD0F10-94A1-4CD6-B7A2-32FEB671E44F/rowset

{
    "message": "Unable to locate data extension with ID bbdd0f10-94a1-4cd6-b7a2-32feb671e44f",
    "errorcode": 10000,
    "documentation": ""
}

here is my request object.

[
    {
        "keys": {
            "MKTG_ID": "1"
        },
        "values": {
            "Email_Address": "jimmy@example.com",
            "First_Name": "John",
            "Last_Name": "Doe",
            "Preferred_Name": "John Smith",
            "Account_State": "VA",
            "Account_State_Last_Changed": "PN",
            "Archived": 0
        }
    }
]

It says a data extension with this id does not exist when this is the external key. Documentation says I have to pass the customer key. Are the external key and the customer key the same thing? Where do I find the customer key?

Answer 1

Yes, the customer key in this case refers to the external key that's specified when you create the extension as shown below.

Answer 2

The issue lies with the autogenerated GUID for the External/Customer Key (those names are interchangeable) and the Object ID GUID, which is not visible in the UI.

For your particular call, if you are grabbing BBDD0F10-94A1-4CD6-B7A2-32FEB671E44F from the UI, then your API call should be

https://www.exacttargetapis.com/hub/v1/dataevents/key:BBDD0F10-94A1-4CD6-B7A2-32FEB671E44F/rowset