Whenever a case is created from the Community User, I am getting this error "Can't Perform this Operation You can't perform this operation with the selected user type."
As per the knowledge article this is due to user creating the case lacking access to User table. But in my case, OWD on user is read-only, so why i am getting this error? Is there any other setting which needs to be done?
Also, in our assignment rule we have a case team assigned. The assignment rule is working when case is not created via portal. Also, Assign using active assignment rules is checked and present on Page Layout.