In what context do Salesforce1 direct links work? They're described on Slide 25 here.

How to implement the Direct Email link


I'm viewing my email with the link on my smart phone in Gmail. The link, set up as specified above, does not appear as a link in the email message. If I start the string with "http://" or "https://", I still don't get a link in the message I receive. I'm using an Android phone. Do I need to be in the phone's email app or maybe a browser instead of Gmail for this to work?

Has anyone got this direct email link to work? What application did you use to view/click on the link?

1 Answer 1


The link should be in the format


This should work

  • In order for " ... {!Contact.Id}" to resolve to an Id, we have to be in Salesforce, right? That's my question. In what context does this work? The syntax is clear enough, but where am I when I click this? Salesforce? An email program? A web browser? Where?
    – Jagular
    Feb 6, 2015 at 15:54
  • You would be in your browser. Feb 8, 2015 at 3:04

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