I’m trying to launch Salesforce1 using the documented custom URL scheme. The Salesforce1 app opens, but it does not navigate to the given account. Do we have a support contact we can work with on issues like these?

Here’s the example URL:


I verified the salesforce account id is correct and the URL format matches what’s documented. Any thoughts as to what the account view does not display. I'm using a sandbox environment and V7.0.1 of Salesforce1.


The url scheme I use is actually:

com.salesforce.salesforce1://entity/view?entityId=[Account Id]
  • Thanks for the answer. Works like a charm. I'm a bit puzzled though because I was basing my URL on a Salesforce PDF titled "Salesforce1 for iOS Mobile URL Schemes", dated November 2014. The URL schemes there look nothing like what you have above! The link to the document is success.salesforce.com/06930000003vIt6.
    – jeffbailey
    Jan 23 '15 at 14:40
  • Yeah...I'm not sure where they came up with those schemes. I guess it might depend on what version you have installed and on what device (iPad, etc).
    – Adrian Larson
    Jan 23 '15 at 15:27

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