Hello All delegates, While installing a package on trail force i am getting these two error.

Missing Organization Feature: PRM
Missing Organization Feature: CustomerSuccessPortal

Is there any solution for this . Help me out

1 Answer 1


Unfortunately these both sound like they are the partner portal and customer portal in which case they have been deprecated since summer 13. Unless you are already a customer of the portals prior to summer 13 - you cannot create them anymore. You must now use communities feature (which is very powerful).

You might want to make sure that the package is not referencing these features (Partner Portal, Customer Portal)

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