8

I've been spinning my wheels on this for weeks and I know others have asked this question but I can't seem to find enough detail to relate what others are doing to what I'm doing. And it doesn't help that the implementation guide is not in sync with Help & Training.

So what i've done so far in prod:

  1. Under Develop->Sites, Created force.com domain: somedomain.force.com
  2. Created a site under this domain to render a VF page: somedomain.force.com/test
  3. 'Requires Secure Connections (HTTPS) is checked (true), login not allowed, and IP ranges are set
  4. CNAME was registered to point to somedomain.force.com

When i enter my custom domain (somedomain.com) i get error: "Invalid URL The requested URL "/", is invalid. Reference #9.57e64217.1418350240.4c72196"

I've read that the CNAME should point to my force.com domain with 18 digit org id and live.siteforce.com but if I run dig or nslookup, that name does not resolve to an IP. Should it resolve to an IP address?

I've also read that I should create a domain in Salesforce under Domain Management and point it to my site, then have CNAME point to that domain, but i'm confused. I already created a domain (somedomain.force.com) prior to creating the site. So do I create a new domain and point it to the site that I created under somedomain.force.com? If yes, then do I point the CNAME to the new domain? And if I do have to create a new domain should it follow the format of .<18 digit org id>.live.siteforce.com?

Or is my original setup fine and the problem has more to do with the setting for 'Require Secure Connection (HTTPS)'?

  • Important to note that force.com sites and siteforce are two very, very different things. Anything siteforce-related you've read should be ignored if you're using a force.com site as described. – ca_peterson Dec 12 '14 at 3:04
  • thank you! that clears up a lot. I thought something magical would happen on the DNS side, but glad to know i can ignore anything siteforce related – Glenn Dec 12 '14 at 3:37
1

In step -4 your CNAME should be registered to point to something like this (not the salesforce subdomain)

https://customdoamin.com.yourOrgId.live.siteforce.com . You can find this URL under setup-domains-domain management-Add a doamin

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.