We are using Apache Axis client to call ExactTarget soap API.

The Java method

CreateResponseDocument com.exacttarget.PartnerAPIStub.create(CreateRequestDocument arg0) throwsRemoteException

is throwing RemoteException with message “Trying to write END_DOCUMENT when document has no root (ie. trying to output empty document).”

We are seeing this since 11/16. This error is intermittent but very frequent. It suggests that exact target endpoint is unstable.



  • Which endpoint are you using? We've noted that the sandbox endpoint is very unstable and we've given up using it as it frequently times out. If you want to test this in a dev environment I suggest you sign up for a free developer edition which works with production endpoints. – Eliot Harper Nov 20 '14 at 17:14
  • Have you enabled logging so you can see the actual HTTP request/response when this issue occurs? Do you have the full stack trace? – Mac Mar 17 '15 at 19:15

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