Quick question i've got a group of users who only chatter in one group and i want to move them from Chatter plus to chatter free because of that reason. How can i downgrade users without recreating them?


This is not possible currently, as pointed out here in the SF help: https://help.salesforce.com/HTViewHelpDoc?id=collab_faq_chatterplus_downgrade_to_chatter_free.htm&language=en_US

There's an idea to get it made possible: https://success.salesforce.com/ideaView?id=08730000000KUIzAAO

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