I am working on communities customer portal. I have created a email template for reset password for customer. when ever email triggered username is blank
for username am using :{!Receiving_User.Username}
merge field
if i replace it with : {!user.username }
it populating current user username but i need customer username
please help me on this
FYI: For portal users, the Receiving_User is actually pulling fields from the Contact object, not from the User object. Even the standard fields are from the Contact, not from the User.
bellow is my code:
Dear {!Receiving_User.FirstName} {!Receiving_User.LastName}, ----> first name and last name populating correct
Username:{!Receiving_User.Username}
Login with temporary password link generated by system:{!Community_Url}
Please log into your account with the credentials listed above. You will be asked to set a new password when you log in. If you have any questions, please contact me.
Best regards, {!User.FirstName} {!User.LastName} {!User.Title} {!User.Phone} {!User.Email} {!Organization.Name}