I sat for the ADM 201 certification, due to technical issues i couldn't complete the test, i had a chat with the online support team, he relaunched my test and when i clicked on relaunch, it asked me for the photo, and i took the photo, it said a photo mismatch and the test got suspended (this is ridiculous, how can it be a mismatch) and it says to contact the program manager for information on rescheduling the exam.
I opened a case and yet to get a reply from them. Is there anything else I should do? How long does it take to get the rescheduled date. Thanks.