8

EDITED:

After further tests, Inline editing isn't working for this user for any object. Although, the User Interface looks ok (actually - ALL CB's - but last three - are checked)

Weird!!

Inline editing is enabled:

enter image description here

UPDATE: It's not working in any view.

But on Custom Object - nothing

Suggested solution in SF site - My edit button is not overridden : http://help.salesforce.com/apex/HTViewSolution?id=000004555&language=en_US

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I have tested with my user name: it works. than logged with the effected user on my machine: inline isn't working.

Edit option is available for that user, for that object.

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EDIT

I found another differance between the user's account and mine.

The top bar, on my account, is a drop down

enter image description here

While on the user's account, it's not

enter image description here

Although, the setting, which I think effects this, was reset in both, the user's account, and mine (to try and solve it)

enter image description here

  • 2
    Are you using record types for that object? Are fields that you wish to edit editable in the field level security or in page layout? – ziga Sep 8 '14 at 11:32
  • I don't use record types. If using the edit button, same field is editable. – Saariko Sep 8 '14 at 11:49
  • 1
    Do you mean that you have overriden a standard page layout with a visualforce page with an inline support inside? If so, what component you use: apex:detail or apex:pageBlock structure? – Sergej Utko Sep 8 '14 at 12:20
  • @mast0r nothing of that kind. standard page layout – Saariko Sep 8 '14 at 12:21
  • 1
    What field type? Is inline editing not working for that user for all field types? – Carolyn Grabill Sep 10 '14 at 0:11
8

check if accessibility mode is enabled for these users. I have faced so many challenges because of accessibilty mode.

https://help.salesforce.com/HTViewHelpDoc?id=accessibility_enabling.htm&language=en_US

If you go to a user detail section you should be able to see accessibility mode enabled for them and it clearly states some js functions might not work when enabled.

2

I had the same issue with the Accounts object inline editing not working. The help bubbles weren't working either for some users. Turns out on the users that it wasn't working in the Page Layout the Quick Action Log A Call was being used in the Publisher Quick Actions. I removed it and it fixed the issue. So if you are having a similar issue I would suggest looking through the quick actions in the page and removing some of them to see if it fixes the issue. Seems that some of the Quick Actions only work for some objects.

1

Advanced List Views and in-line editing are available for pretty much every object except Users. The idea is being reviewed by Salesforce. Please vote for it. https://success.salesforce.com/ideaView?id=08730000000BqoNAAS

0

Are you trying to inline edit in a list view? If so then the records displayed should of same record type, It will work if you make Record Type on the the criteria on the List View.

  • Neither list view works, nor other. I don't user record types, don't see reason to add that to the filter – Saariko Sep 10 '14 at 8:22

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