My question is nearly identical to an existing question. To summarize the problem, my case owners aren't receiving an e-mail notification when a new comment is added to their cases. Please view the linked question for the pretty pictures which further describe the issue.
However, the difference between our questions is that I'm creating a case via the REST API (not SOAP). How do I set these magical DML Options? Is it even possible, or are users stuck with one of three workarounds (that I can think of):
- Create a workflow e-mail alert (I would vote for this option)
- Write an Apex Trigger that hooks into the insert
- Use the SOAP API and set the option (not practical if already using the REST API)