I have an email service which parses responses if my customers send emails to the Salesforce generated email.
I want to know whether it is possible to send out emails from the Salesforce generated email address (using our email templates)?
Salesforce Stack Exchange is a question and answer site for Salesforce administrators, implementation experts, developers and anybody in-between. It only takes a minute to sign up.
Sign up to join this communityIf you are sending the email from Apex, you would want to set the Email service address as the reply-to address of your outgoing email.
If you want to set up the generated email service address as an Organization-Wide Email address you can use to send Email Alerts and other emails from, you need to follow these steps.
I have an email service that receives emails from users and parses them into the database.
We set up an Organisation-Wide email address whose address was the email service's inbound address. We have a workflow that fires an email out to the user, using the org-wide email as the "sender" address, and the user replies to the email.