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im trying to get the list of all cases for current account record and also its child account cases. and display as a related list in account detail page.

is there any option with reporting or visual force pages ? any examples of VF pages would be appreciated.

i already set up a formula field in case object to store parent account id which might be used to query and list all the cases.

any thoughts would be appreciated.

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This blog post here suggests one way of accomplishing this through reports.

  • is it possible to use this for displaying cases ? – user10824 Aug 5 '14 at 17:58
  • I believe so it says, "The text formula we developed allows reporting on Contacts, Cases, Opportunities, (or other objects related to accounts) for the whole hierarchy." – Jenny B Aug 5 '14 at 18:00
  • I will give it a shot too tonight (lunch break over), let me know if you get stuck. – Jenny B Aug 5 '14 at 18:03

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