im trying to get the list of all cases for current account record and also its child account cases. and display as a related list in account detail page.

is there any option with reporting or visual force pages ? any examples of VF pages would be appreciated.

i already set up a formula field in case object to store parent account id which might be used to query and list all the cases.

any thoughts would be appreciated.


This blog post here suggests one way of accomplishing this through reports.

  • is it possible to use this for displaying cases ?
    – user10824
    Aug 5 '14 at 17:58
  • I believe so it says, "The text formula we developed allows reporting on Contacts, Cases, Opportunities, (or other objects related to accounts) for the whole hierarchy."
    – Jenny B
    Aug 5 '14 at 18:00
  • I will give it a shot too tonight (lunch break over), let me know if you get stuck.
    – Jenny B
    Aug 5 '14 at 18:03

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