This question is more a search for advice.
I have been in charge of the building and releasing of a managed package for a couple of iterations now. When creating the first couple of betas we usually get an issue when installing on a dev org to test the package out. Even though we have set the Apex Error Email when I build the beta nothing with any useful information gets sent. All we get is the standard package failure email and it gets sent to the user who is installing the package. Nothing is sent to the creator of the package as specified in the Apex Error Email.
We have no tests that are run on install so the error is from either the post install script, some meta data we added or from a platform bug (as happened when Spring '14 was released)
Is it possible to get any information about the failure without going a couple of rounds with SF support? Does anyone have any general advice on how to debug beta package install/update issues?
Below is the standard email we get sent
Your request to install package "XXXXXX" was unsuccessful. None of the data or setup information in your salesforce.com organization was affected.
If your install continues to fail, contact Salesforce CRM Support through your normal channels and provide the following information.
Organization: XXXXX (XXXXXX)
User: XXXXX (XXXXX)
Package: XXXXX (XXXXX)
Error Number: 1503922217-46640 (1790482155)