I have used the following code . Here It is creating new records rather than updating the existing One. I need to update the record . Pls suggest.

<apex:page standardController="Case"  extensions="QueueController" sidebar="false" showHeader="true" showChat="false" >
    <apex:form >
    <apex:pageBlock title="Select A Queue">
    <apex:pageBlockSection columns="4" title="Select A Queue">
         <apex:pageBlockSectionItem >
            Select Queue :
          <apex:pageBlockSectionItem >  
               <apex:selectList size="1" value="{!queue}">
                  <apex:selectOptions value="{!QueueList}"></apex:selectOptions>
    <apex:pageBlockSection columns="4"  >
        <apex:pageBlockSectionItem >
            <apex:commandButton value="Save" action="{!saveCase}" id="save"/>
        <apex:pageBlockSectionItem >
           <apex:commandButton value="Cancel" action="{!cancel}" id="cancel"/>

public class QueueController {
   public List<Group> GroupNameList{get;set;}

    private final Case caseObj{get;set;}

    public String queue {get;set;}

    public QueueController (ApexPages.StandardController controller) {
              this.caseObj = (Case)controller.getRecord();
              GroupNameList = new List<Group>();

           // update this.caseObj;

     public PageReference saveCase(){
            caseobj.ownerid = queue;
            upsert caseobj;
            PageReference ref = new PageReference('/'+caseobj.id);
            return ref;
    public List<SelectOption> QueueList 
            GroupNameList  = [select g.Id, g.Name from Group g where Type = 'Queue'];

            QueueList = new List<SelectOption>();

            for(Group temp : GroupNameList)
                QueueList.add(new SelectOption(temp.Id, temp.Name));
            return QueueList;

  • Try remove the final keyword when defining your caseObj variable Jul 14 '14 at 1:23
  • I am still getting a new case created... while I just want to update my record. Jul 14 '14 at 1:35
  • If you do update instead of upsert, does that update the same record or you're getting errors? Jul 14 '14 at 1:36
  • I am getting error for that Jul 14 '14 at 1:54
  • What is the error? Jul 14 '14 at 1:55

Are you opening the VF page with an id in the query string? If you aren't, then the

  this.caseObj = (Case)controller.getRecord();

will generate a new case. That would be my guess as to what is happening. Especially if the error is about not being able to update the record due to missing id.

  • can u pls suggest how can we update it ? Jul 14 '14 at 2:05
  • 3
    When you call the page, you need to specify the id of the case you are trying to update, something like this: /apex/caseQueue?id=500xxxxxxxxxxxx Or, if you are overriding the view or edit pages for the case, this is done for you.
    – JimRae
    Jul 14 '14 at 2:07

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