We are receiving a strange error when deploying Experience Cloud Site

Error <ExperienceCloudSiteName> Cannot find a user that matches any of the following usernames: <[email protected]>.<sandbox>, 8renmai<[email protected]>.<sandbox>, <[email protected]> ; remove the user from the component being deployed or create a matching user in the destination organization.    

We don't have [email protected] mentioned in /experience/ folder or anything else.

Deployment is performed under different user. [email protected]. does exist in the target org. What might be the problem?

1 Answer 1


The problem was related to Site Domain not being setup on the target sandbox.

Once Site Domain is established, the issue has magically resolved.

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  • We deploy Exp sites without site domain all the time..
    – identigral
    Apr 17 at 15:57
  • really? and you don't experience any issues like this?
    – Patlatus
    Apr 17 at 19:37
  • Not this issue, no
    – identigral
    Apr 17 at 21:00

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