0

I am attempting to try out the bundling features available in Field Service Lightning. As part of this, I am following the steps outlined in the below support documentation.

https://help.salesforce.com/s/articleView?id=sf.fs_set_up_bundling_permissions.htm&type=5

The following necessary permissions are required, but they are not available in the Field Service Settings > Getting Started > Permission Sets menu (see screenshot below).

  1. Field Service Bundle for Dispatcher
  2. Field Service Integration

How can I get these permission sets added?

Screenshot: enter image description here

5
  • From the linked doc: NOTE If the Field Service Integration card doesn’t appear, contact Salesforce Customer Support Presumably, same approach would work for Field Service Bundle for Dispatcher
    – identigral
    Commented Mar 2 at 0:58
  • Thanks, @identigral This is on a Dev Edition org, is there any way to get SF support for that Commented Mar 2 at 1:12
  • Officially - no but sometimes they'll help you: help.salesforce.com/s/articleView?id=000390297&type=1.
    – identigral
    Commented Mar 2 at 1:16
  • What does your Scratch Org Definition File look like? You should have enabled FSL as an org feature.
    – sfdcfox
    Commented Mar 2 at 2:32
  • @sfdcfox This is not a Scratch Org, just a Dev Edition org. Would setting up a scratch org allow me to get access to these bundling features? After seeing your comment, I found the following resource which seems to indicate that I could setup FSL with a scratch org feature, but it does not have any option which clearly indicates that I could get the bundling features. developer.salesforce.com/docs/atlas.en-us.sfdx_dev.meta/… Commented Mar 2 at 5:12

1 Answer 1

0

Found the solution. You can set up with a normal developer edition org by checking the following checkbox BEFORE installing the FSL managed package.

Box that needs to be checked

Of course, you need to take all of the other steps needed to setup FSL as well (see below link). The image below shows what step you have to check this box.

https://help.salesforce.com/s/articleView?id=sf.fs_set_up.htm&type=5

Step in overall FSL setup process

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .