In the documentation article for enabling topics for knowledge articles, it is said that it is possible to classify and search knowledge articles by assigning topics.

However, if you enabled this feature and add a topic to an article and try to search by topic name, knowledge articles are not returned by topic name.


1 Answer 1


Looks like it somehow related to value of the NetworkId field here.

update new Topic(
                Id = '0TO060000001dVLGAY',
                NetworkId = '0DB06000000TSClGAO'

If we populate that field, everything will work.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .