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We got a new business unit

Couple of weeks when we sent out test emails, things worked.

But when we want to test them again today test emails are not working, The emails are not bouncing and nothing in the Not Sent report and in Send logs.

The error we are getting is ExactTarget.OMM.UnverifiedFromEmailAddressException: From Email Address failed email address verification. and attempt to use fall back from email address failed. We have the domain verified aswell

What could have gone wrong?

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    I would suggest a support case, there are to many variables here to troubleshoot
    – EazyE
    Nov 30, 2023 at 18:49
  • I logged the case and we got the error message from them The error we are getting is ExactTarget.OMM.UnverifiedFromEmailAddressException: From Email Address failed email address verification. and attempt to use fall back from email address failed. We have the domain verified aswell
    – Akolla
    Nov 30, 2023 at 19:28

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