I have two custom objects (Child & Parent),
The Child is a questionnaire type that can be submitted to a customer (via email, its a visualforce page), they then approve it (when the questionnaire is submitted to client, it is locked same as an internal approval).
They then can click confirm or reject, which unlocks the record and updates the "status" picklist.
I am trying to display this "status" on the parent object, using workflow rules. Currently the workflow rule has the Object set as the Child, the field to update in the parent. The formula value is text.
The issue i am having is - if I change the "status" picklist value in the child manually it will update the field in the parent as per the workflow, however if the 3rd party update the field from the visualforce email they get sent (ie, confirm or reject!) it does not update as per the workflow rules.