I have a professional edition Salesforce Instance. I was searching for ways to provide an option to contacts and leads to opt out of salesforce emails. I would like to create a link which can be inserted in a email template but i am unable to find any solution. Please help.

  • Welcome to SFSE! Please take the tour and read How to Ask. What research or options have you looked at so far? Could you please edit your question to add more details. Aug 13, 2023 at 20:43

1 Answer 1


Unfortunately, you cannot use opt out link on mass mails, Kindly review limitation here.

However there are many free AppExchange tools to use unsubscribe link 1 (Unsubscribe Link), 2 (Unsubscribe opt-out) and these tools are compatible with Enterprise, Unlimited, Force.com and Developer editions.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .