Ive got a multipicklist field that i want to use in the entry criteria of a record triggered flow and it seems to never trigger the flow. When i choose "All conditions evaluate to true" and choose the field with the 'contains' operator, that works fine, but i want to use the "formula evaluates to true" option bc i need to add extra criteria, and its there that it never seems to trigger. Im trying to figure out what i could be missing! 
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are you just debugging the flow? If yes, did you choose "Skip start condition requirements"?– prem22Commented Aug 6, 2023 at 9:18
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Make sure that when you debug a flow, the selected record has the value Successful Verdict in the Resolutions_Validation__c.– Tushar JadavCommented Aug 7, 2023 at 6:35
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prem22- why would i want to skip start condition requirements when i want to see the formula trigger?– AESCommented Aug 7, 2023 at 13:54
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tushar jabav- yes it does have this value– AESCommented Aug 7, 2023 at 13:55
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1 Answer
As per this Idea I have tried the workaround for the INCLUDES function in flow for multi-select picklist field.
I have also checked the Includes function does not work in the entry condition in the formula.
Below is the workaround for the same:
- I have set the Entry condition as none.
- Then I assigned the record to the collection.
- Then apply the collection filter to use the Formula Evaluate to True and user formula with the INCLUDES Function.
- I have gotten only those records that meet the condition mentioned in the formula.
Formula:
Entry Condition:
Assignment:
Filter Collection:
Flow:
answered Aug 8, 2023 at 4:40
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1thank you for your response. i actually was told that although the debug says not triggered, when i activate and run the flow live it does trigger, which is odd but at least it works. and something is wrong with the debug function– AESCommented Aug 27, 2023 at 2:57