I am working on a project where sometimes the users gets error "The record were editing was modified by Other User during edit session" during SAVE.
I did my research and found out that Salesforce have "Collision Detection" in place to avoid these data Loss while Saving the record.
Is there anyway that i could handle this by using APEX controllers?
As seen from the screenshot, we don't have control over the External Webservice making an update to Salesforce. When this happens the User can refresh the data, but there will data loss and our clients doesn't want to refresh their pages and enter all information again in Service console.