In my react-native mobile application I've integrated push notification via this library. https://github.com/salesforce-marketingcloud/react-native-marketingcloudsdk . However, I used .disablePush() to disable the push notification. And to make sure I logged the state with .isPushEnabled() as well. But I still receive the push notification even the status shows that I've disabled the push.

What might be the case ? Do I need some other way to do that ? I'm looking to build in-app push enable toggle.

1 Answer 1


Post setting disablePush(), the updated value should be registered to the backend (Salesforce Marketing Cloud Mobile Push Platform). The backend then will not send any push notifications to the corresponding device once opted-out. Please ensure that the opt-out status is updated to the backend.

Thanks, Prakashini

  • What do you mean by Backend ? Do you mean the Salesforce Marketing Cloud Mobile Push Platform ? Commented Jul 25, 2023 at 11:10
  • Yes, thats right! Salesforce Marketing Cloud Mobile Push platform. Commented Jul 26, 2023 at 13:52

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