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So I have a picklist on the Opportunity object called 'Loss Reason'. This Loss Reason field is dependent on a controlling field called Stage.

I've added two new values to the Loss Reason picklist but they won't populate when I select an opportunity to test.

Things I've checked:

  1. I checked the values were active
  2. I ensured the values have been included in all the record types.

I'm not knowledgeable with field dependencies. Is there something I need to do here to get these values to populate on the opportunity object?

Thanks for any help!

Record type with included values

1 Answer 1

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Have you checked if you included these new values in the Field Dependencies? Go to Field Dependencies> Stage> Edit

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Include the new values over here. And now when you select the appropriate stage which needs to display those values in Loss Reason field, you will see it!

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Let me know if this solution worked!

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    Hi, this worked perfectly! Thank you so much :)
    – Karl M
    Jun 2, 2023 at 18:22

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