Would it be possible to invoke the standard Salesforce Case Merge action from LWC?

Having a new component like say action-form similar to existing record-form component would work well. for example:


Is there currently any workarounds to open in new tab, something like using NavigationMixin like below or a URL hack:

navigateToCaseMassMergePage() {
        type: 'standard__recordPage',
        attributes: {
            ids: '5005r00000CERVDAA1,5005r00000CERVDAA2',
            objectApiName: 'Case', 
            actionName: 'merge'

This would be used in ISV 2GP.

Ref: Merge Duplicate Cases in Lightning Experience


1 Answer 1


There is no url hack at the moment to invoke the Case Merge popup through a custom lwc. There is an idea here which can be upvoted:- Access Merge Cases through a Custom Button or URL Parameters

I found few git repos related to case merge which you can look into to build your own version of it in LWC, they are:-

  1. https://github.com/stonarelli/CaseMerge
  2. https://github.com/sankalpjhingran/CaseMerge
  3. https://github.com/mambomerge/case-listview-using-flow-recipe

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