I would like to modify the statuses of campaign members in the CRM Salesforce based on their activity in Journey Builder. Specifically, if a customer opens an email, I want the corresponding campaign member in Salesforce to have an "open" status. To achieve this, I created a campaign in the CRM and added myself as a campaign member for testing purposes. Additionally, I created a journey in Marketing Cloud with a campaign member activity and used the CRM campaign as the audience for the journey. Despite these efforts, the statuses are not updating even when the email is opened.
Can you provide assistance with this issue please?