We are evaluating whether or not to use Outbound Messages in an integration project, calling them from Flow. It's my understanding Salesforce plans on retiring Workflow Rules, but it is not clear how much longer Outbound Messages will be supported.

We are considering using Change Data Capture as an alternative to Outbound Messages, but only if there are plans to stop supporting Outbound Messages in the near future.

Has Salesforce made any statements or publications indicating what their plan is for Outbound Messages in the near future?

  • 1
    The page you reference specifically states "Flow now supports calling Outbound Messages as well as Email Alerts from Workflow Actions." Why do you think they are likely to be discontinued?
    – Phil W
    Apr 19 at 18:56
  • 1
    architect.salesforce.com/decision-guides/data-integration should be your 1st stop
    – identigral
    Apr 19 at 20:19
  • @PhilW thanks for your comment. I don't make any assumptions about the longevity of Outbound Messages, which is why I raised the question. As it is related to, at least in part, to Workflow Rules, I wanted to see if others are aware of any potential end of support for it as well. Apr 19 at 20:40
  • @identigral thanks for your comment. The guide does indicate Salesforce does not plan to make any further investments in Outbound Messages and suggests using caution if building integrations with it. Apr 19 at 20:43
  • Worth noting the introduction of HTTP callouts from flows (GET now, POST coming)
    – Phil W
    Apr 19 at 21:26

1 Answer 1


According to the Data Integration Salesforce Architects Guide, Salesforce recommends using caution before choosing to build with Outbound Messages:

Use caution if you choose to build with Outbound Messages. Salesforce will continue supporting Outbound Messages within current functional capacities, but does not plan on making further investments in this technology.

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .