I'm currently attempting to complete the Field Service Settings setup. The section on Appointment Assistance is visible along with the fields even though the package is not installed. I don't seem to be able to save the settings without filling the Appointment Assistant fields. Is there a way to deactivate or override the filling of those fields?

Settings enter image description here

  • What is the click path to appointment assistant settings that you are referring to here? I've been able to enable field service in my org by accepting defaults (Setup>quickfind> Field Service Settings) irrespective of appointment assistant settings Commented Apr 21, 2023 at 14:49
  • I found that the license was indeed activated in the org and hence it was displaying that section of settings for Appointment Assistant. That was under Field Service Settings in Setup Commented Apr 24, 2023 at 9:03


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