we have set up journey that updates customers of their product's production and shipment status. the source data extension for the journey has a field called "orderstatus" that gets updated by status code values. each code represents a step such as 1 = production complete , 2 = being processed for shipping.
the journey is intended to send emails at every ste and is scheduled to run daily.
is there a way for the journey as part of its daily run to check the status field and send the appropriate email. and if the value hasnt changed since last run to do nothing.
this way status email isnt sent out to the same person every time it meets criteria. only if it is changed