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I have a screen flow that checks for a decision and based on the decision it shows the respective screen. When I select an option, it properly navigates to the next screen. However when I click on FINISH in the last screen it looks back to the first screen of the flow.

I am calling the flow via lightning component embedded in a quick action modal.

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  • Can you confirm how is this flow called? Can you check debugging if the flow is again called Commented Mar 13, 2023 at 8:48
  • @SaiPraveenKakkirala Flow is called from a lightning component using lightning:flow. When I debug from the flow window it works fine. Commented Mar 13, 2023 at 8:48
  • When embedded in a page or other component that doesn't actually close the flow, flows automatically restart. This is standard behaviour. You need to make sure your component listens for a state change from the flow it started and hides the flow again on finish.
    – Phil W
    Commented Mar 13, 2023 at 8:56
  • @PhilW I am calling this flow using Standard Quick Action and overriding its lightning component that in turn calls flow using. lightning:flow. Do you mean that is this scenario also it will automatically restart? Ideally the flow is embedded on the quick action modal. Commented Mar 13, 2023 at 9:00

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When you have a component that uses lightning:flow, it is your responsibility to ensure that you "close" the flow UI when the user presses Finish.

This is covered in the documentation and I've reproduced it here for clarity:

Each flow component includes navigation buttons (Back, Next, Pause, and Finish), which navigate within the flow. By default, when the flow finishes, the component reloads the first screen for a new interview. To customize what happens when the flow finishes, add an event handler for the onstatuschange action when status contains FINISHED. For an example, see Control a Flow’s Finish Behavior in a Lightning Component.

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