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I'm facing this issue with journey builder, The validation goes through fine, but the activation fails and displays this error

FLOW_EXCEPTION;SalesforceObj9361306...... (Decision Outcome) - The element has an invalid reference to 'new_object.Owner.Contact'.;;FLOW_EXCEPTION;SalesforceObj936..... (Decision Outcome) - The element has an invalid reference to 'new_object.Owner.Contact.FIELDXX__c'.;; Flow Save failed. Unable to activate the Journey, the Sales Cloud user may not have correct permissions. Activating a Journey requires the Run Flow and Manage Force.com Flow permissions.

I tried :

  • recreating the Entry event with fewer filters
  • copy an old journey and activate it
  • I contacted Salesforce Support, but i still waiting for their feedback

Thanks

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  • Have you checked the SF permissions that the error message mentions: Sales Cloud user may not have correct permissions. Activating a Journey requires the Run Flow and Manage Force.com Flow permissions?
    – zuzannamj
    Commented Mar 3, 2023 at 12:59
  • I asked the support team to check, but weirdly I created and activated a journey similar to this one last week.
    – ben-man
    Commented Mar 3, 2023 at 13:06

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