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What is wrong with my formula am getting the following error:

IF((AND(ISPICKVAL(STATUS, "RESOLVED")))'&&'((CREATED_DATE - LAST_UPDATE))>48)

Warning Error when encoding row-level formula: Syntax error. Missing ')'

2 Answers 2

1

you've used both AND as well as &&, any one is enough, you can give a try to either

AND((ISPICKVAL(STATUS, "RESOLVED")),((CREATED_DATE - LAST_UPDATE)>48))

or

(ISPICKVAL(STATUS, "RESOLVED"))&&((CREATED_DATE - LAST_UPDATE)>48)
0
IF(AND(ISPICKVAL(STATUS, "RESOLVED"), (CREATED_DATE - LAST_UPDATE) > 48), "Action Required", "")

can you please check this one?

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