I want to manually add contacts in Marketing Cloud Contact Builder, however I don't see an Add Contacts button anywhere.

When I load up the All Contacts tab an Add Contacts button shows up but then disappears as the page finishes loading...

I have all permissions so not sure why I can't see anything, is there another way to manually add contacts that I'm missing?

1 Answer 1


The contacts in Marketing Cloud are created based on the channel to which they belong. So in order to create a contact, you would want to define which channel it comes from.

I put the way to add contacts in these channels here for your reference:

Email channel: Add a Subscriber Manually

Mobile channel: Create Contacts Manually

Push channel: Import contact to Mobile Push

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