I am volunteering at a community site, for which I have created a customer service site with digital experience in my developer's org/ developers edition (URL is: https://gopioorg-dev-ed.my.site.com/gopioct/s/ ); now I want to send emails through flow action (when I run or debug the flow; emails are sent ) but emails are not being received in the recipient's email address when the flow is called from the active site. Please guide me.

I have tried the following settings but still not working:

1: verified email address from "Organization-Wide Email Addresses"

2: set Access level=All emails in "Deliverability"

3 : site builder >settings > general > guest user profile > clicked on profile link and then went to profile settings > General User Permissions > checked "send email"

Please guide me. Thanks in advance!

  • 2
    can you show the flow action used to send the email ?
    – Chris
    Jan 20, 2023 at 15:42

1 Answer 1


Try to add your flow into [Enabled Flow Access] on Profile Detail

Enabled Flow Access

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