I have the LWC created for LWR Site that I am also using on Lightning quick action on Contact object.

When I click the quick action, I just get loading screen infinitely and LWC never loads.

enter image description here

here's the meta.xml

<LightningComponentBundle xmlns="http://soap.sforce.com/2006/04/metadata">

I also tried adding the LWC to record page and it doesn't let me save, just throws unknown error.

I read here that it was known issue but fixed by SF but I still see the issue in full sandbox.

It worked once and then suddenly stopped loading. How do I get LWC to load on quick action or record page?


<template if:true={recordId}></template>

Simplified JS:

@api objectApiName;
@api recordId;
@wire(getRecord, {
    recordId: USER_ID,
wireuser({ error, data }) {
    //console.groupCollapsed('User Detail');
    if (error) {
        this.error = error;
        this.showUnexpectedError = true;
        this.isLoading = false;
        console.error('Error fetching User information : '+JSON.stringify(error));
    } else if (data) {
        this.name = data.fields.Name.value;
        this.email = data.fields.Email.value;

  • If you open the browser Developer Tools, are there any errors being thrown? From past experiences, this kind of infinite loading is often due to a JavaScript error that has caused the component to not load correctly but not completely failed and shown an error to the user. Commented Jan 12, 2023 at 1:09
  • No errors are being thrown, also the same component is working perfectly fine in an LWR site and a lightning tab under the same user context so it's really confusing what the error could be specific to quick action. Commented Jan 12, 2023 at 15:17
  • So the known issue was reloading the page with the quick action open after it had been loaded successfully already - this sounds like it never loads ever from the quick action on first click? Are you able to share any logic in the javascript or a simplified version of what it is? Ex. Are you getting record Id which might not be working in quick action and holding up loading, do you have a loading spinner on your component/if conditions, etc. Commented Jan 12, 2023 at 15:52
  • @KrisGoncalves I added simplified version of my JS file. And not setting recordId could very well be the issue as I know with quickAction it's different setting that but my spinner doesn't load and none of the lifecycle hook's console.log statements. I had referred to the answer you linked but let me try that again and I will get back. thank you for taking time. Also, I am using recordId in HTML so I thought I do not need to set it in renderedCallBack. Commented Jan 12, 2023 at 16:35
  • 1
    @KrisGoncalves I figured out what was causing the problem for this LWC. I had an import import basePath from "@salesforce/community/basePath"; because I was using my LWC in a experience builder site, in salesforce it just keeps spinning and doesnt actually load the basepath. seems like a salesforce LWC bug I am going to figure out a way to submit that to SF. Commented Jan 12, 2023 at 18:12

1 Answer 1


As this LWC was being used in community and lightning tab and lightning quick action, I had multiple import statements for both targets.

The infinite loading in lightning quick action was because I had an import statement for community import basePath from "@salesforce/community/basePath"; which is not allowed in other containers than community.

I commented the import statement and quick action can render LWC just fine. It's really surprising that SF is not throwing some useful error.

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