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Hello,

Sometimes, I need touse the "Login" button on an user record page to be connected as him to check things.

This feature works as expected but if I try to go on a community (by clicking on the community name from the app launcher in Salesforce), I am redirected to the login page of this community.

If I click on the community name from the app launcher and I am connected as myself, I am redirected to the community without going the login form page.

This redirection appears yesterday and I am unable to go on the community as the user.

What can I do please? Is there a feature to enable or disable?

Thanks

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  • I tried this in my dev org, and could see a redirection to the experience site and not login page. Can you clarify more on your statement "This redirection appears yesterday and I am unable to go on the community as the user" . Also, does the logged-in user have access to the experience site? Thanks Nov 19, 2022 at 12:46
  • The profile of the user has acces to the community (tab "Members" on the community settings). I was able to connect as the user at the begining of the week but now, I can't anymore because I am redirected to the login page. But I don't know what changed.
    – Oupat
    Nov 20, 2022 at 10:23

1 Answer 1

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Mostly, if we set up the community for the first time, the login page remains assigned to default. We need to first publish the experience builder community page/ visualforce page and we need to assign the same in the login & registration.

Sample Community Login Page Configurations

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