I am currently having a problem with salesforce email personalisation using journey builder field personalisation.

We are based in AUS and use dd/mm/yyyy format but the data pulling through from Salesforce CRM to Marketing cloud automatically updates the CRM field value to CTU so when we have a date set as 10/04/2023 for the field 'latest delivery date' and we pull this through as a journey token using AMP %%opurtunity:syncedquote:latestdeliverydate__c%% the customer receives the email stating the date as 4/10/2023 12:00:00 AM. Is there a solution to this?

I tested out using inline AMP but no success with that.


1 Answer 1


You can't use inline ampscript like this. The correct format would be:


Also, are you sure about the spelling (opurtunity vs opportunity)?

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .